Outpatient Clinic Visit
Houston VAPatient presenting is seated, waiting for his appointment to see the physician. The clinic is very busy today and appointment times have been delayed. The patient gets up from his seat and walks to the counter to speak with the participant. He has been waiting to see the physician for...
Patient presenting is seated, waiting for his appointment to see the physician. The clinic is very busy today and appointment times have been delayed. The...
Case Information:
Bundles:
Learner Population: Nursing, Social Worker
Specialty: Ambulatory Care/Outpatient Services, Mental Health
Author: Houston VA
Language: English
Room size: 12x12
Setting: MedSurg
Patient ect:
Patient Gender: Male
Tags:
communication skills,
conflict resolution,
customer service,
De-escalation,
outpatient clinic,
patient communication,
soft skills,