Virtual Reality Simulated Patient Encounters

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Outpatient Clinic Visit

In partnership with: Houston VA

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Ambulatory Care/Outpatient Services Mental Health

Capabilities

Accessibility

Multiplayer

Scenario Information

Room size: 12x12

Learner Population: Nursing, Social Worker

Language: English

Setting: MedSurg

Patient Gender: Male

Scenario Description

Patient presenting is seated, waiting for his appointment to see the physician. The clinic is very busy today and appointment times have been delayed. The patient gets up from his seat and walks to the counter to speak with the participant. He has been waiting to see the physician for two hours.

Learning Objectives

1. Demonstrate the ability to listen effectively, ask proper questions, and provide appropriate information to the veteran.
2. Demonstrate the ability to handle conflict with the veteran and turn customer service disappointment into a positive experience.
3. Demonstrate the ability to communicate essential data to the veteran/caregiver/provider when needed.

MINIMUM:

OS: Windows 10
Processor: Intel Core i5-2300 | AMD FX-4350
Memory: 4 GB RAM
Graphics: Nvidia GeForce GTX 2060
DirectX: Version 11
Storage: 12 GB available space

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Expert education, support, and curriculum integration services are available for this scenario by trained educators and clinicians.

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