School Nurse—Administrative Coaching

Case Description

This simulation takes place in the school district environment. Learners will engage in a coaching conversation with Kyson Potts, a nurse who has been in the district for 20 years. Kyson is having performance issues. Learners will need to assess why Kyson is not performing as expected, and develop an action plan for performance improvement.

Learning Objectives

1. Demonstrate effective communication during team coaching.
2. Apply coaching techniques to navigate difficult situations.
3. Utilize closed-loop communication to ensure clarity, understanding, and confirmation of messages among all stakeholders.
4. Demonstrate clear, effective interpersonal communication skills to engage with different audiences.
5. Examine and apply an understanding of generational dynamics to effectively lead and communicate with teams.